New technologies have caused organizations to rethink how they market, sell, deliver and service their customers. Many believe they must manage all interactions with their customers, employees, suppliers and partners by providing current information through new delivery channels. Most companies have a wealth of historical data on their customers, products and services. but quite often, this data is spread out over many separate legacy systems, with little or no inoperability among those systems. Trificient has the tools and knowledge to build bridges to span the gap from legacy data to web systems.
Companies are constantly exploring how to:
- Provide reliable information to their employees for informed interaction with customers, suppliers and partners
- Always deliver a consistent corporate message to customers, employees, suppliers and partners
- Provide products and services to their customers before their competitors do
- Know the trends within their current customer base and use that information to deliver new or better products and services
- Rely on up-to-date information to determine the true profitability of every customer, product and service
- Build customized software systems to meet very specific needs, with deployment time being measured in days and weeks, not months and years
Trificient Technologies provides a fast, reliable way to deliver applications that access, process, and share corporate information in real-time across the enterprise. And we have a history of successful implementations to prove it.
We employ an Internet/Intranet database-driven application platform and proven software development methodology to build your business systems. Our experienced team of developers focuses solely on delivering the results you need, when you need them. You will have confidence knowing your mission-critical applications are built on a solid, reliable application. We provide the products and services our customers need.
Our development process includes:
Consulting - Trificient's team brings a wealth of applied knowledge, to guide our clients in the design of cost-effective solutions for their web based software systems. We combine our technical expertise with our proven exploration processes, to create your solutions that match your specific software application needs.
Detailed Requirements and Specifications Documents - Our Software Quality Assurance process breaks each project down to the smallest definable element, explains and references each element and then produces the documents which describe every step necessary to implement your customized software system.
Customized Software Development - Based on customer approved Detail Requirements and Specification documents, our skilled engineers will build your customized application around our proven application platform. These same documents are the cornerstone for future enhancements.
Application Platform - The Trificient Application Platform (TAP) is a framework around which your applications are developed. The platform provides much of the common systems functionality, reusable for every application. Our engineers created a "tagged" data concept long before the development community realized the value of "data to describe data". Our platform is built on solid, reliable operating and database management systems and has a loyal user base.
Configured Servers - Trificient will design servers to specifically meet your current system needs, as well as providing future scalability. Our applied knowledge of multiple operating systems and database management systems give us the advantage of real-world experience to provide customized software solutions for our clients.
Operating Systems - Extensive use over time gives you our experienced staff to define, install and maintain your operating system. We know what is required when security, reliability and functionality are demanded for mission critical applications.
Installation - Once the system is completed, thoroughly tested and approved by the client, we install the system into your infrastructure. Our approach will not affect any other production systems during installation.
Training - We train your trainers, so you can provide all future training for our software products, eliminating additional future costs.
User Manuals - As an optional service, Trificient can create user manuals in electronic form. This way the information can be centralized to one source, updated and available for every user with minimal effort.
Database Management - Extensive use over time defines true experience. Trificient's engineers are highly proficient in the use of SQL database management systems.
Technical Support - Trificient delivers the level of support requested by our clients. If you need us for 24/7/365 support, we are available. If you need us to provide technical support for your staff, we are available. If your needs change over time, we change our level of support to meet your demands.
Future Enhancements - We offer the fastest, most reliable path for enhancements to your software because of the knowledge gained in building and maintaining our application platform.
Data Integration Support - We offer support to set in place, the processes to import existing enterprise data into your customized software system or export resultant data to other systems or devices.
Web Hosting Services - If your preference is to co-locate your processing software, we provide help in selecting hosting partners to meet your particular demands.